IOL products
Dial-up connection  
ADSL Broadband
Dialup Setup - Select Your Operating System Instructions
DSL Broadband
Windows 95
Dial up Setup for Windows 95
This document contains instructions for connecting a Windows 95 computer to the internet using InTech Online dial-up service.
Windows 98
Dial up Setup for Windows 98
This document contains instructions for connecting a Windows 98 computer to the internet using InTech Online dial-up service.
Windows Me
Dial up Setup for Windows Me
This document contains instructions for connecting a Windows Me computer to the internet using InTech Online dial-up service.
Windows XP
Dial up Setup for Windows XP
This document contains instructions for connecting a Windows XP computer to the internet using InTech Online dial-up service.
Windows NT
Dial up Setup for Windows NT
This document contains instructions for connecting a Windows NT computer to the internet using InTech Online dial-up service.
Windows 2000
Dial up Setup for Windows 2000
This document contains instructions for connecting a Windows 2000 computer to the internet using InTech Online dial-up service.
Macintosh - Mac OS 10 (all versions)
Dial up Setup for Mac OS
This document contains instructions for connecting a Mac OS 10 (all versions) computer to the internet using InTech Online dial-up service.
Linux
Dial up Setup for Linux
This document contains instructions for connecting a Linux computer to the internet using InTech Online dial-up service.
Radio link
Domain registration
Total ICT Solutions
Prepaid users
Check usage
Change password
Customer Support
Reseller
Helpdesk
Technical
Billing
FAQS
Free Home Delivery
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
Email Setup - Select Your Preferred Email Program
 
Microsoft Exchange
Microsoft Outlook Express
Netscape Communicator
Eudora Lite
Eudora Pro
   
 
Troubleshooting common Dial-up Error
 
Errors
9x,ME
NT,XP,2000
Error 602: Port Already Open
A. Check your modem and phone cord.
B. Completely restarted the computer.
C. Could it be possible that another program has accessed your modem and has not released it.
D. Make sure if your modem configured correctly?
Error 604 - Wrong Information Specified
A. Retype username and password.
B. Try rebooting the computer.
c. Try recreating the dial-up connection.
  Error 629: Port disconnected by the remote computer
A. Verify your encryption settings
B. Verify modem settings
Error 630: Port Disconnected due to Hardware Failure
A. Clear Voice Mail messages (if applicable)
B. Identify and query your installed modem
C. Remove unused modems
D. Change modem being used by the 550access software.
E. Remove invalid initialization strings.
F. Reinstall your modem driver.
Error 631: The Port was Disconnected by the User
A. Have you tried another access number?
B. Do you have Call Waiting?
C. Verify your modem settings
Error 635 - Error Unknown
A. Just check all their settings and make sure they are correct.
B. Check in to line noise.
Error 645: Internal Authentication Error
A. Verify your encryption settings
B. Verify modem settings
Error 650: Server not responding  
A. Verify your encryption settings
B. Verify modem settings
Error 666 - Your Modem (or other connecting device) Is Not Functioning 
A. Restart the computer and try again
B. Uninstall and reinstall the modem.
C. Send to manufacturer?
Error 676: The line is busy
A. Check and make your if you have the correct number.
Error 678: No Answer  
A. Check that your modem is connected properly
B. Make sure that your modem timeout settings are properly configured
C. Check your dialup settings
D. Check your access number and the settings related to it
E. Upgrade your modem drivers or enter an initialization string
F. Disable v.90 (if applicable)
Error 679 - Cannot Detect Carrier Signal  
A. Make sure that they are dialing the correct number.
B. Check in to line noise or a weak line signal.
Error 680: There is no dial tone  
A. Check your modem settings.
B. Check that your modem is connected properly
C. Check that your modem is connected properly.
D. Disable other programs that may be using your modem
Error 691: Username - Password Invalid 
A. Are you entering your Member ID and Password correctly?
B. Was your account successfully created?
C. Do you have the software set to automatically remember your Password?
D. Have you reset your password recently?
E. Is your access number valid?
F. Do you have the latest version of 550access?
G. Do you have the correct encryption settings?
Error 718 - PPP Timeout  
A. Try rebooting the computer.
B. Retype username and password.
C. Try recreating the dial-up connection.
D. Try a full uninstall and reinstall of all dail-up related components, excluding your modem.
Error 720 - No PPP Protocols Configured  
A. Delete the dial-up connection.
B. Uninstall all dial-up related software, excluding your modem.
C. Recreate the dial-up connection.
Error: TCP/IP not Installed  
A. Make a new TCP/IP if you don't have one already.
B. If Client for Microsoft Networks is not listed, you will need to add it.
C. If Dial-Up Adapter is not listed, you will need to add it.
D. If TCP/IP is not listed, you will need to add it.
E. Check Network Settings..
   
Intech Online Limited. 3/1-H Purana Paltan, Dhaka 1000
Phone: 9553976, 9553886, 9553783,9553715, 9551549, 9553807, Fax: 9553285,
E-mail: info@intechworld.net web: www.intechworld.net